Privacy Policy

1. Who we are

Logic Locksmiths ("we", "us", "our") operates the mobile locksmith service and this website. Our contact details are listed at the foot of every page on this site.

2. Information we collect

• Contact details you provide when requesting a service — such as your name, phone number, email and service address.
• Details needed to complete the work — such as the type of lock, vehicle or premises, and any access instructions.
• Payment information necessary to process a transaction, handled by our payment provider and not stored by us beyond what is required for record-keeping.
• Limited technical data collected automatically when you visit this site, such as browser type and pages visited, used to maintain and improve the site.

3. How we use your information

• To provide the locksmith service you have requested.
• To communicate with you about your booking, quote or follow-up.
• To maintain records of work completed for warranty and servicing purposes.
• To respond to your enquiries and improve our service.

4. When we share information

We do not sell your personal information. We may share it only where necessary to provide the service (for example, with a payment processor) or where required by law.

5. How we store information

We take reasonable steps to protect your information against misuse, interference and loss. Records are retained only as long as needed to provide the service and meet our legal obligations.

6. Your rights

You may request access to, or correction of, the personal information we hold about you. You may also ask us not to send you marketing communications. To make a request, contact us using the details below.

7. Cookies

This website may use essential cookies and similar technologies to function correctly. We do not use your data to build a profile for advertising on third-party platforms.

8. Changes to this policy

We may update this policy from time to time. The 'last updated' date above reflects the most recent revision.